I have just had a look at the tracking info, I feel that ups are full of crap trying to swerve the refund issue, “POWER OF ATTORNEY DOCUMENTATION IS MISSING AND IS REQUIRED FOR CLEARANCE / UPS WILL CONTACT THE SENDER AND/OR RECEIVER REGARDING THE STATUS OR DISPOSITION OF THIS PACKAGE”
All documentation that was sent to me via email was attached to the package, I have just double checked again, power of attorney documentation was not part of the distribution pack that I was sent.
I have had a look on the net and it appears that UPS have a track record of telling fibs after the message “AN EXCEPTION IN THE SORTING PROCESS HAS OCCURRED. UPS HAS TAKEN CORRECTIVE ACTION.”
Motherlode let me know if you have to pay anything to receive the item.
I am not a happy chappy >:(