31'000 FTC sent into the void... lost?

basscleff

436 confirmations later, I got my wallet to btc-e transfer completed. took pretty well 24 hours.

meetrat1

A lot of coins so they probably were suspicious, that is likely why it took so many confirmations.

Tuck Fheman

[quote name=“Mogumodz” post=“12352” timestamp=“1370864982”]
Don’t you just love BTC-e support.

I enjoy getting the pre-generated emails that are off topic to the questions you ask 9 out of 10 times
[/quote]

That’s anywhere these days. I deal w/a lot of shopping cart vendors daily and had to request direct contact to someone above level/tier 1 support or I was leaving (for the very reason you mention).

From their side, they get so many idiotic questions that it overloads them. So they give the first responder job to the intern/new hires and give them scripts to respond w/until the Customer replies for more help. Then it’s bumped up to someone who knows a little more and on and on until someone can finally solve your problem. And it usually only takes a few minutes once you reach that person who actually knows WTFTAD. ;)

taonet

hello everyone,

i received my coins!!! i’m very relieved now.

i contacted BTC-e support and they were very helpful. they credited the FTC to my account manually.

i think they processed FTC deposits manually for a while, like bushstar said.

thanks for your support,

-tao

Radacoin

[quote name=“taonet” post=“12902” timestamp=“1370944692”]
hello everyone,

i received my coins!!! i’m very relieved now.

i contacted BTC-e support and they were very helpful. they credited the FTC to my account manually.

i think they processed FTC deposits manually for a while, like bushstar said.

thanks for your support,

-tao
[/quote]

I am happy for you! :)

It’s also good to know that BTC-e is determined to support us.

chrisj

[quote name=“taonet” post=“12902” timestamp=“1370944692”]
hello everyone,

i received my coins!!! i’m very relieved now.

i contacted BTC-e support and they were very helpful. they credited the FTC to my account manually.

i think they processed FTC deposits manually for a while, like bushstar said.

thanks for your support,

-tao
[/quote]

Great news :D

sheepson

Good for you!!

wiaawiswlkl

Don’t you just love BTC-e support. :-* :-*

aaabbb345

??

zythen

[quote name=“taonet” post=“12902” timestamp=“1370944692”]
hello everyone,

i received my coins!!! i’m very relieved now.

i contacted BTC-e support and they were very helpful. they credited the FTC to my account manually.

i think they processed FTC deposits manually for a while, like bushstar said.

thanks for your support,

-tao
[/quote]

So glad to see it all worked out for you!

kyton786

good to hear this didnt turn into a FTC horror story.