[quote name=“crazyearner” post=“12544” timestamp=“1370896931”]
An idea I have for support.
To have 3 lines of support.
1st line support been the main guys 2nd line support can get in contact if theirs problems that are on going and 1st line support might not be aware of.
2nd line support can then also provide support to people on chat or IRC places and also have a private invite only area where miners or members can contact support.
[/quote]
^ THIS.